We all differ in our communication approach and by understanding that we can alter our communication to improve our effectiveness.
In newly published research, LinkedIn analyzed skills shortages based on data from member profiles and job postings. “Communications is the No. 1 skills gap.”, Jeff Weiner told CNBC.
In this new more virtual world, communication has moved from very important to critical. In this new way of living and remote working it is critical that you both get the attention and keep the attention, of your audience, otherwise 1 click and you become a podcast or just a silent movie.
The collaborative learning environment offers opportunities to learn from interactions with co-attendees, apply newly learnt perspectives on effective communication to make yourself, your team and the company perform optimally.
Objetivos
On completion of this training, attendees will be able to:
Understand how people differ in what they communicate.
Understand how people differ in how they communicate.
Understand their own tendency in communication and how to improve.
Apply the above in every interaction and communication.
Relate learnings to their own context and experience and identify areas for individual growth.
Improve communication to increase effectiveness of any person in any situation.
Pré-requisitos
There are no prerequisites.
Attendees are advised that the course is designed to facilitate continuous learning cycles. Attendees will be expected to prepare for each training session by completing short pre-training tasks to support their own learning.
Programa
Communication background
Communication – a core skill
Communication as a strategic driver
Communication in a more online world
Trends in modern communication
Communication Styles
Left vs right brain
Issues with the left and right brain
The communication styles background
The communication styles framework
Communication Styles Characteristics
Making the Communication Styles practical
Applying resonance in the communication styles
Saying no to scope creep
Addressing a problem
Communication Behaviours
Communication behaviours background
Focus on yourself vs focus on others
Communication behaviours descriptors
Making the communication behaviours practical
When to apply the communication behaviours
Negative consequences of the different communication behaviours
Tactics to apply if you display too much of a specific communication behaviour
Profile debrief
Principles of the profile
Statistics from the database
Country comparisons
Age comparison
Profile scoring
Experiments done with the profile
Profile debrief
Listening
How people listen
Questioning types
Assumptions
Tips on listening
Keywords and summarizing
Communication behaviours in listening
Communication styles in listening
Trust
Trust impact
Trust elements
Trust advice for the different Communication behaviours
Trust advice for the different Communication styles