This is an introduction course to give attendees a level of knowledge and understanding about what Change Management is, including key concepts about its background, selected core principles, terms and some of the basic change models. It can be used as change management overview or as a stepping stone course on the learning path to become an accredited change management professional.
Senior business stakeholders
Change Agent Network
Anyone interested in acquiring an understanding of Change Management
On completion of this course, attendees will be able to:
Understand what change management is and how it can contribute towards improved business outcomes
Recall the principles for managing change using some of the change models and describe how they relate to organisational change management
Describe what the key roles are in a change initiatives and their place in the change lifecycle
Recall some methods to identify stakeholders and how this can be helpful in forming strategies to manage them
Describe what is involved in assessing an organisation’s readiness to change
Understand what is meant by resistence to change and recall some common types
Recognise the ingredients to create a change management plan
There are no real pre-requisites to this course but it is recommended that attendees have 2-5 years business experience.
A Olisipo é a principal fornecedora de soluções de aprendizagem customizada que apoiam o uso de tecnologias e práticas de negócio eficazes para profissionais e utilizadores de tecnologias de informação.